Conditions of Use
be.group, Inc. (“be.group”) web site (“Site”) offers information, documents, graphics, artwork, video, audio, photographs and various other material (“Content”) which are subject to terms and conditions set forth in this conditions of use agreement (the “Conditions of Use”). By accessing the Site, you accept these Conditions of Use. be.group reserves the right to change the Conditions of Use at any time, at its own discretion and without direct notice to you; however, all such changes will be posted to this Site. be.group encourages you to review the Conditions of Use from time to time so that you are aware of any such changes. The Conditions of Use that are applicable to you at any given time are the then-current Conditions of Use. In addition, by using or viewing this Site, you accept any changes to the Conditions of Use
All information and Content on the Site is the property of be.group or its licensors. The Content is protected by copyright laws, trademark and design rights. Any unauthorised use of the Content will be considered a violation of be.group’s intellectual property rights. Unless otherwise stated in this document, be.group and its suppliers reserve all tacit and direct rights to patents, trademarks, copyrights or confidential information relating to the Content. Unless otherwise stated in this document, no Content may be copied, distributed, published or used in any way, in whole or in part, without prior written agreement from be.group, except as allowed by the limited license contained in these Conditions of Use. You may not, and these Conditions of Use do not give you permission to, reproduce, reverse engineer, decompile, disassemble, modify or create derivative works with respect to the Site.
be.group trademarks, logos, and subsidiary names appearing in this site, except as otherwise noted, are trademarks owned or used under license by be.group or its affiliates in the geographic regions where be.group markets products bearing such trademarks. The use or misuse of these trademarks or any other content on this site, except as provided in these Conditions of Use or in the Content, is strictly prohibited. Nothing contained on the Site shall be construed as granting, by implication, estoppel or otherwise, any license or right to use any be.group trademark without be.group’s prior written permission.
Unless where otherwise indicated on the Site, Content may be downloaded or printed under the following terms and conditions:
- The Content may only be used for personal or educational purposes and not for public or commercial purposes.
- The Content may not be modified in any way.
- The Content may not be distributed, sold or republished.
- Any copyright notices or other ownership notices on the documents, information and Content must be preserved in any copy or printed copy.
- be.group reserves the right to withdraw this limited license at any time.
- The rights granted to you are part of a license agreement and do not constitute a transfer of property.
- You may not create a web site that frames this Site or any trademark or proprietary information located on this Site without be.group’s written permission. You may not use meta tags or any other type of hidden text utilising be.group’s name or trademarks on a web site without be.group’s written permission.
The rights mentioned above relating to the printing and downloading of Content on the Site do not apply to the design and layout of the Site. The design and layout of the Site are all protected by copyright and other laws and are the property of be.group. No part of these may be copied or reproduced.
You will not knowingly use any hardware or software intended to damage or interfere with the proper working of the Site or to surreptitiously intercept any system, data or Personal Information from the Site. You will not knowingly take any action which imposes an unreasonable or disproportionately large load on the Site’s infrastructure.
be.group respects the privacy of the visitors of this Site. The following policy explains the circumstances under which be.group may collect personal information through the Site, and how be.group may use that information.
Because we’ve enabled Google Analytics Advertising Features, we are required to notify visitors by disclosing the following information:
What Type of Information Does be.group Collect?
We may collect personally identifiable information ("PII" - for example, your full name, email address, mailing address, or telephone number) from you when you voluntarily submit this information to us via a contact form or a download form. When you do provide Personal Information to be.group, it may store, process and use such Personal Information for the following purposes: to send you information you have requested, to assist be.group in improving its products, services or the Content of this Site, or for its own internal marketing and research purposes. be.group may also provide your Personal Information to an agent acting on its behalf in connection with the activities described above.
We also collect non-personally identifiable information ("Non-PII" - for example, interests, hobbies, lifestyle choices, groups with whom you are affiliated) from you when you choose to provide or post non-PII information on this web site.
We may also collect additional information about you from third parties including demographic information (such as number of household members, age, and gender) and purchase preference information. We use this information to customize your experience on our web site and to provide you with the most relevant content, services and offers.
be.group will not collect any information that may personally identify you, such as your name, address, telephone number or email address (“Personal Information”) through this site unless you provide it to be.group yourself. You may choose to provide be.group with your Personal Information so that be.group may send you information you request. If you do not wish for be.group to have any of your Personal Information, do not submit it to be.group through this site and do not become a registered user of the Site.
be.group will not sell, rent, or in any way intentionally disclose Personal Information that you provide to it through this Site to any third party (other than an agent acting on its behalf), unless:
- be.group is required to do so by law, regulation, warrant, subpoena or court order, or
- such disclosure is part of a sale of all (or substantially all) of the assets of one or more divisions or affiliates of be.group.
If you wish to review or correct any of your Personal Information that be.group received from you, please send an e-mail with “Personal Information Request” in the subject field to email@example.com
- The Content published on the Site may contain technical inaccuracies or typographical errors. The Content of the Site is periodically modified. be.group and/or its suppliers reserve the right to modify the Content at any time.
- DISCLAIMER OF WARRANTIES: ALL CONTENT ON THIS SITE, INCLUDING THE STOCK QUOTES, IS PROVIDED “AS IS” AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE HEREBY DISCLAIMED, INCLUDING WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE.
- THIS SITE AND THE CONTENT MAY HAVE ERRORS, BUGS, VIRUSES, OR OTHER TECHNICAL PROBLEMS. THE AVAILABILITY OF THIS SITE CANNOT BE GUARANTEED.
- LIMITATION OF LIABILITY: be.group AND ITS AFFILIATES, INCLUDING ITS EMPLOYEES, ATTORNEYS AND STAFF, HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY OF THE CONTENT, OR YOUR INABILITY TO USE OR ACCESS THE SAME, INCLUDING WITHOUT LIMITATION, ANY INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOSS OF BUSINESS OR LOSS OF PROFITS, WHETHER BASED ON WARRANTY, TORT, NEGLIGENCE, PRODUCT LIABILITY OR OTHERWISE, EVEN IF be.group HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS, AND NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OR ANY LIMITED REMEDY. NO INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED FROM be.group THROUGH THIS SITE SHALL CREATE ANY WARRANTY OR GUARANTEE NOT EXPRESSLY STATED IN THESE CONDITIONS OF USE. THIS LIMITATION OF LIABILITY INCLUDES ANY LIABILITY THAT MAY ARISE OUT OF THIRD PARTY CLAIMS AGAINST YOU.
- ANY CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THIS SITE IS PROVIDED AT YOUR OWN RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEMS OR DATA LOSS THAT MAY RESULT FROM SUCH USE OF THIS SITE, INCLUDING WITHOUT LIMITATION, DAMAGE RESULTING FROM COMPUTER VIRUSES.
You agree to indemnify, defend, and hold be.group and its employees, attorneys, staff and affiliates harmless from any liability, loss, claim and expense, including reasonable attorneys fees and expenses, related to your violation of these Conditions of Use or any law related to these Conditions of Use, or your use of this Site.
This Site may include statements concerning be.group’s operations, prospects, strategies, financial condition, future economic performance and demand for its products or services, as well as its intentions, plans and objectives, that are forward-looking statements. These statements are based upon a number of assumptions and estimates which are subject to significant uncertainties, many of which are beyond our control. When used on this Site, words like “anticipates,” “expects,” “believes,” “estimates,” “seeks,” “plans,” “intends” and similar expressions are intended to identify forward-looking statements designed to fall within securities law safe harbors for forward-looking statements. The Site and the information and Content contained herein does not constitute an offer or a solicitation of an offer for the sale of any securities. None of the information contained herein is intended to be, and shall not be deemed to be, incorporated into any of our securities-related filings or documents. Stock quotes on this site may be delayed 20 minutes.
Information and Press Releases
This Site contains information and press releases concerning be.group. While be.group believes all such information to be accurate as of the date prepared, it disclaims any duty or obligation to update or correct such information. Information about other companies that may be contained in any press releases or otherwise on this Site, should not be relied upon as provided or endorsed by be.group. All such information is provided for informational purposes only, and is not intended for trading purposes.
Dispute Resolution and Applicable Law
The laws of the State of Illinois will govern the interpretation and performance of these Conditions of Use. All actions arising out of or relating to these Conditions of Use shall be brought exclusively in a state or federal court located in Illinois and you expressly consent to the jurisdiction and extra-territorial service of process of such courts.
The invalidity or unenforceability of any term or provision of these Conditions of Use shall in no way affect the validity or enforceability of any other term or provision of these Conditions of Use.
Your right to access this Site may be terminated immediately by be.group upon your non-compliance with these Conditions of Use.
Links to Third Party Sites
Any other web site that is accessible through the Site is not under the control of be.group, and be.group cannot be held responsible for their content, links contained in such web site, or changes or updates made to such web site. be.group is not responsible for Webcasting or any other form of transmission. be.group provides these links only as a convenience to you.
Southern California Presbyterian Homes, dba be.group
NOTICE OF PRIVACY PRACTICES
Effective Date: September 1, 2013
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE READ THIS NOTICE CAREFULLY.
If you have any questions about this notice, please contact your Administrator or The be.group Privacy Officer by dialing the main facility number.
During the course of providing services and care to you, The be.group gathers, creates, and maintains certain information about you that identifies who you are and relates to your past, present, or future physical or mental condition, the provision of health care to you, and payment for your health care services. This information is defined as your individually identifiable health information. It is protected under federal and state law, and in the law is called “protected health information” or “PHI”. For the purpose of this Notice we will refer to this information as your “personal health information”.
This Notice of Privacy Practices describes how we protect the privacy of your personal health information, the ways we are legally permitted or required to use and disclose it, the circumstances under which we will ask for your written authorization to disclose this information to others, and your rights with respect to your personal health information.
You have the right to receive a paper copy of this Notice, or an electronic copy, or both.
We are required by federal and state law to maintain the privacy, confidentiality, and security of your personal health information. We are also required by law to provide you with a paper copy of this Notice of Privacy Practices and, if you wish, an electronic copy, so that you know about our legal duties and privacy practices with respect to your personal health information. We will abide by the terms of this Notice of Privacy Practices.
CHANGES TO THIS NOTICE
We reserve the right to change this Notice. The revised Notice will be effective for any personal health information we already have about you as well as any information we receive in the future. The current Notice will be given to you either in paper copy or electronic copy at your current e-mail address, and also it will be posted in the buildings of the community where you reside.
USE AND DISCLOSURE WITH YOUR WRITTEN AUTHORIZATION
Your written authorization will be obtained before we use or disclose your personal health information unless a particular use or disclosure is expressly permitted or required by law without your authorization.
We have prepared an authorization form for you to use that allows us to use or disclose your personal health information in ways that are not expressly permitted or required by law. You are not required to sign the form as a condition to obtaining treatment or other health-related services.
If you submit a written authorization to us, you may revoke it at any time simply by submitting a written request for us to terminate the authorization. We will not use or disclose your personal health information after that except where we have already relied on your authorization or where using or disclosing your personal health information is specifically permitted or required by law.
USES AND DISCLOSURES:
Permissive Disclosures: At our discretion and where permitted by law, we may use or disclose your personal health information without your written authorization. Following are the circumstances in which we are permitted to use or disclosure this information:
- Your Care and Treatment
We may use or disclose your personal health information to provide you with or enable another health care provider to give you treatment, care and services. For example, we may disclose your health information to health care providers who are involved in your care to assist them in your diagnosis and treatment. We may also disclose your personal health information to individuals who will be involved in your care if you are no longer a resident/client. And, we may share this information within our workforce so they can provide you with care and services.
- Billing For or Paying for Care
- Medicare, Medi-Cal and Other Public or Private Health Insurers: We may use or disclose your personal health information to public or private health insurers, including long term care insurers, medical insurance carriers, HMOs, Medicare, and Medicaid in order to bill and receive payment for treatment and services that you receive at the facility. The information on or accompanying a bill may include information that identifies you, as well as your diagnosis, procedures, and supplies used.
- Health Care Providers: We may disclose your personal health information so that another health care provider can determine if they are owed any reimbursement for care that they have furnished to you and, if so, how much is owed.
- Health Care Operations
We may use your personal health information for health care operations at the facility, or the be.group community where you reside, and at our Home Office. Health care operations are those activities necessary to manage the facility, provide you with senior care and housing services, and monitor the outcomes of our care and services.
- Licensing and Accreditation
We may disclose your personal health information to any government or private agency, such as to the California Department of Public Health and the California Community Care Licensing Division, or to any other entity that is responsible for licensing or accrediting the community. The oversight activities of these entities may include, but are not necessarily limited to, audits; civil, administrative, or criminal investigations; inspections; licensure or disciplinary actions; civil, administrative, or criminal proceedings or actions; or other activities necessary for appropriate oversight.
- Provision of Basic Information About You
We enable our employees to provide basic information about you to persons who ask for you by name and to members of the clergy. Unless you provide us with a written request to opt-out of this disclosure, we may disclose your name, your location in our Community, and your general condition, including whether you are hospitalized or if you died, to anyone who asks for you by your name.
- Disclosure within your be.group community
Unless you notify the community that you object, we may disclose certain general information about you, such as your life activities, present interests, birthday, location if hospitalized, and your death, to other residents and staff within the community where you reside. We include your name and location in our community’s internal special directory to allow staff to provide certain basic information to persons who ask for you by name or to members of the clergy who serve the facility.
- Individuals Involved in Your Care or Payment for Your Care
Unless you specifically object, we may disclose to a family member, other relative, a close personal friend, or to any other person identified by you, any personal health information they may need in order to be involved with your care or to pay for services related to your care and residence fees. We may also disclose your personal health information to these same individuals to notify them of your location, general condition, or death.
- Disaster Relief
We are required to disclose your personal health information to a public or private entity that is authorized to assist in disaster relief efforts, and we may use it to notify your family of your location, general condition, or death.
- Business Associates
We may from time to time contract with certain individuals or entities for services that enable us to better serve you. These are referred to as “business associates”. In order for a business associate to perform their duties for us, we may disclosure your personal health information to them either electronically or in hard copy. These entities are required by law to keep your personal health information confidential and protected from unauthorized disclosure in the same way that we are required to do.
We may use or disclose your personal health information in order to make possible face-to-face communications with you about a service or product, to provide you with written information about such a service or product, for a research project for which we might be paid for the project itself and not for transmission of health information, or for a business associate to provide you with a promotional gift of nominal value. We may communicate with you via newsletters, mail outs, or other means regarding health related information, wellness programs, or other activities our communities are participating in.
The be.group and its affiliated foundation(s) may use certain information to contact you as part of our effort to raise funds in support of our Mission. We may also disclose your personal health information to business associates who help us perform fundraising activities. We may only disclose your name and address. You may notify us in writing if you would like to opt-out of such disclosures.
- Sale of Personal Health Information
We may disclose your personal health information without your written authorization and receive payment for it, in the following situations:
- Sale is related to government reimbursement for public health purposes;
- Sale is for research activities and the price charged reflects the cost of preparing and transmitting the data;
- The purpose of the information is related to the sale, transfer, or merger of all or part of the be.group;
- The actual cost of preparing and providing you with your personal health information is transferred to you in the form of a monetary fee;
- The Secretary of Health and Human Services requires an activity that requires us to collect a fee for preparation and transmittal of your personal health information.
If we have any questions about whether the disclosure of your personal health information is permissible by law in exchange for payment, we will obtain your written authorization with an explanation of why the disclosure is necessary.
We may disclose your personal health information for research purposes only when an outside Institutional Review Board overseeing the research approves the disclosure of the information without a written authorization. The disclosure of your personal health information for research purposes or for any other purpose permitted by law will not be considered to be a “sale” if the only money received by us or our business associate is a reasonable, cost-based fee to cover the cost to prepare and provide the information, or a fee otherwise expressly permitted by other law(s).
- Hospital Peer Review
We may disclose your personal health information to hospital medical staffs to aid in the credentialing of applicants and in the peer review of members who have provided care or services to you.
- Organ Procurement
We may disclose your personal health information following your death to an organ procurement agency or tissue bank in order to aid in using your organs or tissues in transplantation.
- Funeral Directors
We may disclose personal health information to a funeral director so that they can carry out their duties on your behalf.
- Appointment Reminders
We may use or disclose your personal health information to remind you about appointments.
- Treatment Alternatives or Health-Related Benefits and Services
We may use or disclose your personal health information to inform you about treatment alternatives or health-related benefits and services that may be of interest to you.
- Members of Workforce
We allow employees to share your personal health information with one another to the extent necessary to permit them to perform their duties on your behalf. We teach our employees how to prevent unnecessary or extraneous communications that could violate the privacy and confidentiality of your personal health information.
If you are a military veteran, we may use and disclose to the Department of Veterans Affairs such personal health information as is necessary to determine whether you are eligible for certain benefits.
- Workers’ Compensation
We may use or disclose your personal health information only as necessary to comply with workers’ compensation law.
As required by law, we may disclose your personal health information to outside persons or entities without your written authorization in the following circumstances:
- Court Order; Order of Administrative Tribunal
We disclose personal health information in accordance with an order of a court or of an administrative tribunal of a government agency.
We disclose personal health information in accordance with a valid subpoena issued by a party to adjudication before a court, an administrative tribunal, or a private arbitrator. Reasonable efforts will be made to notify you of a subpoena and of efforts to obtain an order or agreement protecting your personal health information.
- Law Enforcement Agencies
We disclose personal health information to law enforcement agencies in accordance with a search warrant, a court order or court-ordered subpoena, or an investigative subpoena or summons.
We disclose personal health information to a coroner to enable him/her to identify a decedent, notify next of kin, or investigate a death that might involve public health concerns, suspicious circumstances, elder abuse, or organ or tissue donation.
- Elder Abuse Reporting
We disclose personal health information to the extent necessary to complete any oral or written report as mandated by law in circumstances of suspected or actual elder abuse or domestic violence. Under certain circumstances, we may disclose further personal health information about the resident to aid the investigating agency in performing its duties. We will inform the involved resident about any such disclosure as soon as practicable, unless we believe that informing the resident would place him/her in danger of serious harm or unless it involves informing a person who might be responsible for the abuse and we believe that such action would not be in the resident’s best interest.
- National Security and Intelligence Activities, Personal Services for the President and Others
We disclose personal health information about a resident to authorized federal officials conducting national security and intelligence activities or as needed to provide protection to the President of the United States, certain other persons or foreign heads of states, or to conduct certain special investigations.
- Other Disclosures Required by Law
We disclose personal health information about a resident when otherwise required to do so by state or federal law.
YOUR RIGHTS REGARDING PERSONAL HEALTH INFORMATION
You have the following rights with respect to your PHI. To exercise your rights, please ask your Administrator for the required form. be.group also has these forms posted on our web site for you to download and print. You may also, ask for a copy of the required form by contacting: be.group, Attention: Privacy Officer, 516 Burchett Street, Glendale, CA 91203, or call (818) 247-0420.
- Right to Access
You have the right to inspect and receive a copy of your personal health information maintained by us. This includes the right to have electronic records made available in electronic format to you or to someone whom you designate. In certain circumstances, we may deny your request as permitted by law and if we do, you may request that we have the denial reviewed by an outside, independent licensed health care professional.
- Right to Request Amendment
You have the right to provide us with a written amendment to your personal health information if it was originally created or is maintained by us. If your request is approved, we will take every reasonable action to ensure that other health care providers involved in your care and treatment also receive a copy of the written amendment. If your request for an amendment is denied, you will receive a written denial that includes the reason(s) for the denial and an opportunity to submit a written statement disagreeing with the denial, which we will maintain in your record along with the written amendment.
- Right to Request Restriction On Use and Disclosure
You have the right to request restrictions on the use and disclosure of your personal health information for treatment, payment or health care operations, for providing notifications regarding your identity and status to persons inquiring about or involved in your care, and for disclosure of your personal health information to providers who you have paid for services out of your pocket.
Although we are not required by law to grant your request, if we do grant it, we will comply except in an emergency situation or until the restriction is terminated either by you or by us.
- Right to Request Alternative Method Of Communication
You have the right to request that we communicate with you about your personal health information by a specific means or to a specified recipient or to an alternative location in the event that we cannot deliver the communication to you face to face.
- Right to Receive An Accounting of Disclosures
You have the right to receive an accounting of any disclosure of your personal health information for any purpose other than is permissible or mandatory by law. The accounting is limited to only that information created or maintained by the be.group over the six years prior to the date of your request, or for a lesser period as specified in your request.
We are not required to provide an accounting to you of the following disclosures:
- Those that occurred six years or more prior to our receipt of your written request;
- Those necessary to carry out treatment, payment, and health care operations;
- Basic information we include in our internal publications or in our Facility Directory or to identify you to a person who asks for you by name; or,
- The information was disclosed to a recipient prior to April 14, 2003.
- Right to Receive a Copy Of Our Notice of Privacy Practices
You have the right to request and receive a copy of this Notice of Privacy Practices for Personal Health Information in written or electronic form, and to receive an updated Notice if we make any changes to our Privacy Practices.
If you believe that your privacy rights have been violated, you may file a written complaint with:
be.group; Attention: Privacy Officer
516 Burchett Street, Glendale, CA 91203
(818) 247-0420; Fax: (818) 247-3871
You also have the right to submit a written complaint to:
Secretary of the U.S. Department of Health and Human Services,
Office of Civil Rights, Attention: OCR Regional Manager,
90 7th Street, Suite 4-100, San Francisco, CA 94103
(800) 368-1019 [TDD (800) 537-7697]; Fax: (415) 437-8329.
We will not retaliate against any person who files a complaint to the above person(s).
If you have questions about this Notice or would like further information or explanation about your privacy rights, you may send a written request to us at the address above, or call (818) 247-0420.